Privacy & Data Protection

09.bat Privacy Policy

At 09.bat, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and how we keep it safe. We believe you have the right to know — clearly and without jargon.

Last Updated: January 2025

How 09.bat Protects Your Privacy

Six things 09.bat commits to on every player's data — before you even read the full policy below.

SSL Encryption on Everything

Every page, every login, every transaction on 09.bat is protected by SSL encryption. Your personal details and payment information travel between your device and our servers in an encrypted form that cannot be read by anyone intercepting the connection. This is the same standard used by banks and major financial institutions. At 09.bat, encryption isn't optional — it's on by default, always.

We Never Sell Your Data

09.bat does not sell, rent, or trade your personal data to third-party marketers or advertisers. Full stop. The information you share with us when you register and play is used to operate your account, process your payments, and improve your experience on 09.bat — nothing else. We share data with third parties only where it is strictly necessary to provide our services or where we are legally required to do so.

You Control Your Data

As a registered player at 09.bat, you have the right to access the personal data we hold about you, request corrections to inaccurate data, and in certain circumstances request that your data be deleted. You can also update your marketing preferences at any time from your account settings. If you want to exercise any of these rights, contact the 09.bat support team and we will respond promptly.

Secure Data Storage

Your data is stored on secure servers with restricted access. Only authorised 09.bat personnel who need access to your data to perform their job functions can view it. We apply strict internal access controls and audit logs to ensure your information is handled responsibly. Payment data such as bKash and Nagad transaction references are stored in encrypted form and are never stored in plain text on our systems.

Opt Out of Marketing Anytime

If you've opted in to receive promotional emails or SMS messages from 09.bat, you can opt out at any time. Every marketing message we send includes an unsubscribe link. You can also manage your communication preferences directly in your 09.bat account settings. Opting out of marketing does not affect transactional messages such as deposit confirmations, withdrawal notifications, or security alerts — those will continue as they are essential to your account.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 09.bat will notify you promptly and take immediate steps to contain the breach and protect affected accounts. We maintain an incident response plan specifically for data security events and conduct regular security reviews to minimise the risk of breaches occurring in the first place. Your trust in 09.bat depends on us taking this seriously — and we do.


About this Policy: This Privacy Policy applies to all users of the 09.bat platform, including the website at 09bat.club and the 09.bat Android app. By registering an account or using 09.bat in any way, you confirm that you have read and understood this policy. This policy should be read alongside the Terms and Conditions.

01 Introduction

09.bat ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how 09.bat collects, uses, stores, and protects your personal data when you visit our website, register an account, make a deposit, play games, or contact our support team.

We operate the 09.bat platform for players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. The personal data we collect is necessary to provide you with a safe, fair, and enjoyable gaming experience, and to comply with our legal and regulatory obligations.

If you have any questions about this Privacy Policy or how 09.bat handles your data, contact us at [email protected] at any time.

02 Data We Collect

09.bat collects the following categories of personal data from registered players and website visitors:

Category Examples Required?
Identity Data Full name, date of birth, national ID number Yes
Contact Data Mobile number, email address Yes
Financial Data bKash / Nagad / Rocket wallet number, transaction references Yes
Account Data Username, account balance, transaction history, game history Yes
Technical Data IP address, device type, browser type, operating system Auto
Usage Data Pages visited, games played, session duration, click patterns Auto
Marketing Preferences Email/SMS opt-in status, preferred communication channel Optional

We only collect data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

03 How We Collect Your Data

09.bat collects your personal data through the following means:

  • Registration: When you create a 09.bat account, you provide your name, mobile number, email address, and date of birth directly to us.
  • Deposits and withdrawals: When you make a financial transaction, your mobile wallet number and transaction reference are recorded.
  • Identity verification: If we request KYC documents, you may upload a copy of your national ID card or passport through our secure verification portal.
  • Customer support: When you contact 09.bat support via live chat or email, the content of your communications is recorded.
  • Automated technologies: When you visit 09bat.club or use the 09.bat app, we automatically collect technical and usage data via cookies, log files, and similar technologies.
  • Third parties: We may receive data about you from payment processors (bKash, Nagad, Rocket) and identity verification providers in connection with your account.

04 How We Use Your Data

09.bat uses your personal data for the following purposes:

  • Account management: To create and maintain your 09.bat account, verify your identity, and process your deposits and withdrawals.
  • Service delivery: To provide access to games, betting markets, bonuses, and all other features of the 09.bat platform.
  • Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
  • Responsible gaming: To monitor gaming patterns and identify players who may need support, and to enforce self-exclusion and limit settings.
  • Legal compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
  • Customer support: To respond to your enquiries, resolve disputes, and improve our support services.
  • Platform improvement: To analyse usage patterns and improve the design, performance, and content of the 09.bat platform.
  • Marketing: To send you promotional offers, bonus notifications, and news about 09.bat — but only if you have opted in to receive such communications.

09.bat will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by law.

05 Who We Share Your Data With

09.bat does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary:

  • Payment processors: bKash, Nagad, and Rocket receive your wallet number and transaction details to process deposits and withdrawals.
  • Identity verification providers: Third-party KYC providers may process your identity documents to verify your age and identity as required by our compliance obligations.
  • IT and hosting providers: Our platform infrastructure is supported by third-party hosting and technology providers who process data on our behalf under strict data processing agreements.
  • Regulatory and law enforcement authorities: We may disclose your data to government authorities, regulators, or law enforcement agencies where required by law or where we have a legal obligation to do so — for example, in connection with an AML investigation.
  • Professional advisers: Our legal, financial, and compliance advisers may access your data where necessary to provide their services to 09.bat.

All third parties who process data on behalf of 09.bat are required to handle your data securely and in accordance with applicable data protection laws. They are not permitted to use your data for their own purposes.

06 Cookies & Tracking Technologies

09.bat uses cookies and similar tracking technologies on the 09bat.club website and in the 09.bat app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use our platform.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
  • Analytics cookies: Help us understand how players use 09.bat — which pages are most visited, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference cookies: Remember your settings and preferences, such as your preferred language or display settings.
  • Marketing cookies: Used to deliver relevant promotional content. These are only active if you have consented to marketing communications.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 09.bat platform.

07 Data Retention

09.bat retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specifically:

  • Account data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of 5 years from the date of the transaction.
  • Identity verification documents are retained for the period required by applicable KYC regulations.
  • Customer support communications are retained for 2 years from the date of the interaction.
  • Marketing data is retained until you opt out, after which it is deleted within 30 days.

When data is no longer required, 09.bat securely deletes or anonymises it in accordance with our data retention procedures.

08 Your Rights

As a 09.bat player, you have the following rights in relation to your personal data:

  • Right of access: You can request a copy of the personal data 09.bat holds about you at any time.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
  • Right to erasure: In certain circumstances, you can ask 09.bat to delete your personal data. Note that we may be required to retain some data for legal compliance purposes even after an erasure request.
  • Right to restrict processing: You can ask 09.bat to limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
  • Right to object: You can object to 09.bat processing your data for direct marketing purposes at any time.
  • Right to data portability: You can request that 09.bat provide your personal data in a structured, machine-readable format.

To exercise any of these rights, contact 09.bat support at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.

09 Data Security

09.bat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration:

  • SSL/TLS encryption on all data transmissions between your device and our servers.
  • Encrypted storage of sensitive data including payment references and identity documents.
  • Strict internal access controls — only authorised personnel can access player data, and all access is logged.
  • Regular security audits and penetration testing of the 09.bat platform.
  • Two-factor authentication options for player accounts.
  • Automated monitoring for suspicious login activity and unusual transaction patterns.

While 09.bat takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password for your 09.bat account and never share your login credentials with anyone.

10 Minors

09.bat is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account at 09.bat, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all associated personal data promptly.

09.bat uses age verification procedures during registration and reserves the right to request proof of age documents at any time. Accounts that cannot be verified as belonging to an adult will be suspended pending verification.

11 Changes to This Privacy Policy

09.bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or a prominent notice on the platform. The updated policy will take effect from the date stated in the notice.

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page shows when the policy was most recently revised. Your continued use of 09.bat after a policy update constitutes your acceptance of the revised terms.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 09.bat handles your personal data, please get in touch:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on the 09.bat platform

We take all privacy enquiries seriously and aim to respond within 2 business days. For data access or erasure requests, please allow up to 30 days for processing.

Your data is safe with 09.bat. We are committed to transparency, security, and giving you control over your personal information. If anything in this Privacy Policy is unclear, reach out to our support team — we're happy to explain.


Your Privacy is Protected — Join 09.bat Today

Register your free account, deposit via bKash or Nagad, and enjoy Pool Rummy, Blackjack, Jackpot, and live sports betting — all on a platform that takes your privacy seriously.